Equipment Trial Loan Conditions

Equipment trials are available for a period of 1 to 3 weeks and are offered within Australia only.
The person in possession of the device is responsible for all costs associated with loss or theft of the equipment.
Link Assistive will cover all accidental damage for the duration of the loan.
If the equipment does not operate correctly upon arrival, you must notify Link Assistive immediately once the issue is identified and request further instructions.
The trial ‘End Date” is the date when the device needs to be posted back to Link Assistive.
If the trial return date cannot be met, you are required to notify Link Assistive at least one week prior to the due date.
If the equipment is not returned by the agreed due date and no extension has been mutually approved, a late fee may apply at the discretion of Link Assistive.
All equipment must be returned clean and in its original packaging, including all accessories.
Equipment must be returned to Link Assistive using the Australia Post prepaid return label(s) provided.
Courier collection can be arranged upon request; however, this service incurs an additional fee.