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Technical Support

Sometimes you need help settings things up and sometimes things stop working. Our technical support team is here to help in person, over the phone, email and remote login.

Get help from one of our experienced Support Technicians. 

If you wish to discuss device, mount or other assistive technology options, or require device trial support, please contact the Link Assistive Clinical Team member for your state. 

A person at a desk on the phone giving technical support. technical-support

Expert advice from our technicians

Our support team is here to assist you with technical questions about the device or the software. For non-urgent matters we recommend to either send an email to support@linkassistive.com or book a support session online.

If it’s urgent then give us a call and we’ll try to get it resolved as soon as we can.

How a support session works


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Link Assistive acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present, and emerging.
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