Home Repair Requests

Repair Requests

In the event that your device becomes damaged and requires repairs, we offer free returns to make the process as easy as possible.
Please complete the form below, we will then email you with a repair order number (RMA), and a link to print a free AusPost shipping label. Please include the RMA number with your device return.

We are also able to arrange collection of goods using a courier but this service incurs a fee.

Device only $82.50. Floorstand $155.

Please contact office@linkassistive.com to request a return shipping quote if required.

Check warranty information for further information.

How it works

Get a free postage label

Download return postage label via our AusPost returns portal

Send it back to us

Return your device back to us free of charge


We’ll inspect your device and make repairs as required


We’ll ship your device back via StarTrack Express courier


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Link Assistive acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present, and emerging.
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