Trials and Loans Support

We’re here to help

We are here to help you during your equipment trial to make it as smooth as possible. Please get in touch to ensure the equipment is doing what you need it to do.

Please select the device you have:

Clinical & Therapy Support

Our clinical team of Speech Pathologists and Occupational Therapists can support you to set goals for your trial, learn to use the equipment, personalise the software for your needs, and evaluate your trial.

Book with your Clinical Team in your region

Technical Support

Our Technical Support and Repairs team is here for your technical issues or troubleshooting.

All Link Assistive trial devices have TeamViewer installed, so we can log into the device remotely.* Whenever possible, please book a time in advance with our technical support team by:

Phone: 08 7120 6002

Email: support@linkassistive.com

Make an Online Booking

*Your device must be switched on and connected to the internet via wifi or mobile hotspot.

Administrative Support

Contact us at loans@linkassistive.com for support with administration regarding your equipment trial, such as adjusting trial dates or arranging the return of trial equipment.

Online Supports & Resources

We have a range of support information on our website for your equipment trial. Get started by checking out our Getting Ready for Your Communication Device Trial page.

View the Device Trial Page