We’re here to help

We are here to help you during your equipment trial to make it as smooth as possible.

Please get in touch to ensure the equipment is doing what you need it to do.

STEP 1 – Turn the device on

Press and hold the power button, on the back of the device until you see the Tobii Dynavox logo on the screen

STEP 2- Mount & Position

Make sure the user is positioned comfortably.

Mounting

• Adjust screen height with included mount.
• Adjust seating if possible.
• Use height adjustable table if required.

Positioning device for user

• Adjust eye tracker/screen angle to suit user.
• Position at a distance of 45-70 cm away from screen.
• Make sure eye tracker is level with or just below user’s eyes.
• If user’s head is normally tilted, tilt screen to match.
• If user is usually in reclined position, then a specialised mount may be required to position screen.

Track Status

• Track status can be accessed by pressing the triangle button on the bottom left of screen or by opening Eye Tracking Settings.
• The two white dots show where the user’s eyes are positioned. These must be in the middle of the black area.
• The white arrow in the green area shows the distance from screen, move the device closer or further away until the arrow is in the green area and the eyes are in a central.
• The triangle and square (adaptive buttons) may be disabled or set to do a different action. You can set the actions in the Hardware Settings icon on the desktop.

STEP 3 – Calibrate

Calibrate the user’s eyes within Eye Tracking Settings.

o Open Eye tracking Settings.

o Choose eyes to track – select either both, left or right.

o Check the track status positioning.

o Customise calibration if required – select customise.

o When ready to calibrate – select calibrate.

The user does not need to calibrate every time if the position is right.