Home Link Assistive ordering process

Link Assistive ordering process

If you wish to proceed with an order and be issued with an invoice, please email office@linkassistive.com with the following details;

  1. Quote number
  2. Participants Name, NDIS # and DOB (if applicable and not already on quote)
  3. Confirm fund management type and details;
    • NDIA self-managed – Parent/Guardian name, address, contact number and email
    • NDIA plan-managed – Plan Management Company name, address, contact number and email to send invoice to
    • NDIA-managed
      • MyPlace Portal or PACE – Confirm if funds reside in original MyPlace Portal (we will create service booking) or New PACE System (we will generate a Payment Request when order dispatched).
        • If PACE, then please ensure participant adds us to their ‘my providers’ list by calling the NDIS National Contact Centre on 1800 800 110. Our provider # is 4050000745.
      • Support Budget which the funds are to be drawn from, eg generally from:
        • Capital (please advise which of these 2 categories)
          • Assistive Technology; or
          • Assistive Technology Maintenance, Repair & Rental
        • Core Supports (Consumables)
      • Support Line-Item Number (if known)
    • Other – Name, address, contact number and email to send invoice, or Company purchase orders are accepted
  1. Delivery details – receiver’s full name, address, contact number and email.


If ordering a TD I-110, TD I-13, TD I-16 or TD Pilot, please also provide;

  • A copy of the funding confirmation received. This can either be;
    1. a copy of the email received from NDIA confirming approval or
    2. email from Plan Manager confirming funds are available in plan or
    3. a copy of the associated page in the approved plan showing Capital Supports funding availability


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Link Assistive acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present, and emerging.
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